This story is about one of our clients, a law firm which started with a simple task that morphed into a productivity solution.A mutual colleague referred the client to us because they needed a website. Our response was: of course, cool, set it up! After a phone call with Edgar and Marcia of McCree Ndjatou, we discovered that they already had a website, but it was recently hacked with malicious code and flagged by Google as unsafe.
If you search for a company and click on the link only to see a red banner from Google saying this website is dangerous, would you click on it? Of course not! We discussed how we could look into removing the virus, which would have resulted in billed hours. As their website was quite old, they didn’t want to go through the hassle of dealing with the virus. They decided on a fresh start.
We discussed their goals for the website, prototyped it with mockups, and developed the code. In short, they were more than pleased with the results. Before finishing the project, we started talking about being efficient and effective in the office, and we walked through their existing processes and systems.
From this conversation, we identified gaps that could be filled with existing software and modifications to the new website. From the very start, we explained to Edgar and Marcia that our goal was to build a website that would grow with them. Now was the time to put our words into action.
We went on to integrate a scheduling system so that their clients could schedule their own appointments. It also included a payment tracker, file management system to distribute content, as well as custom forms to quickly collect information.
Changes like this make a difference in your office or practice, and we know that time is money. Growth hacking is about reducing costs, any way we can. At Bleeding Bulb, we know that streamlining processes does wonders for boosting morale. It also lets your staff focus on more meaningful tasks that help achieve your company’s ultimate goal.
